Leadership and management may complement each other, but they are very different
Most people use the words “management” and “leadership” interchangeably and usually only distinguish between the two by where the person is in the organizational hierarchy. Here you have ‘leaders’ at the top, ‘managers’ in the middle, and ‘labor’ at the bottom. Simple, but wrong! There are significant differences between management and leadership, their areas of focus, what they do, how they do it, and their implications
A business needs to have both effective managers and effective leaders; it cannot operate without one of them. Leadership and management are different roles, not different people. As such, all leaders are managers but not all managers are leaders. Let me explain further.
There are many in management positions – those who control or administer part of the business who have a title such as “manager”, or “supervisor” or “director” – who have the necessary management skills (for example, being able to plan, schedule time effectively, manage budgets etcetera). But titles do not make leaders. To be a leader you need to have people who will willingly follow you. This has two implications:aders. To be a leader you need to have people who will willingly follow you. This has two implications:
- If no one is following you then you are just a manager.
- You can have no formal title or authority but, because people follow you, you can be a leader.
As such, leadership is not a noun, it is a verb. But leadership is not just about having followers, and management is not just about control – there are differences that collectively make management and leadership very different but complementary. Kotter concisely defines management and leadership as the following:
“In fact, management is a set of well-known processes, like planning, budgeting, structuring jobs, staffing jobs, measuring performance and problem-solving, which help an organization to predictably do what it knows how to do well. Management helps you to produce products and services as you have promised, of consistent quality, on the budget, day after day, week after week. In organizations of any size and complexity, this is an enormously difficult task. We constantly underestimate how complex this task really is, especially if we are not in senior management jobs. So, management is crucial — but it’s not leadership.
Leadership is entirely different. It is associated with taking an organization into the future, finding opportunities that are coming at it faster and faster and successfully exploiting those opportunities. Leadership is about vision, about people buying in, about empowerment and, most of all, about producing useful change. Leadership is not about attributes, it’s about behavior. And in an ever-faster-moving world, leadership is increasingly needed from more and more people, no matter where they are in a hierarchy. The notion that a few extraordinary people at the top can provide all the leadership needed today is ridiculous and it’s a recipe for failure.”
The essence of the difference between management and leadership can be summarized in one sentence: Management is about coping with Complexity; Leadership is about coping with Change. As such, Management is about Resources, Leadership is about People. Let’s explore this further in the table below which highlights some of the key differences.
Key Differences between Management and Leadership
|Doing things right…||Doing the right things…|
|Manage complexity||Manage change|
|Drive stability, efficiency, and order||Drive innovation, adaptability and change|
|Operational role||Situational role|
|Content is important||Context is important|
As you can see from this list there is a tension between management and leadership which, if you achieve the right balance between the two, can be highly productive and beneficial.
However, if you have management with weak leadership or leadership with weak management you will have an imbalance. We explore this in the next email when we look at the Leadership/Management Matrix tool.
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